Dex takes the call
The yard size and the gate are captured before anyone asks the caller to repeat it.
The booking sequence
A window is held
The treatment dry-time is booked against capacity, with the backyard before a Saturday dinner described on the job.
The company calls back
The caller hears that one local company will call. The request is not sprayed to a group text.
The record stays intact
Notes about the gate stay on the DispatchNode job after the visit.
Product film
A call becomes one ticket.
Dispatch voice
Dex books the call. This portrait is not the job photo.
- Writes down the yard size
- Confirms the gate
- Holds the treatment dry-time
- Describes the backyard before a Saturday dinner so the crew rolls with context
- Offers the request to one paid company, and passes it if they decline
Questions
- Does Dex do the mosquito control work?
- No. Dex answers and books. A local company does the work.
- What does the $99 plan include?
- Lite is $99 per month, 1 seat, with your own phones. You can pass any request. The street address shows after you claim it.
- When does the street address show?
- After the company claims the request.
Field notes
- What Dex writes down on a mosquito control call
The first ring has to catch the yard size and the gate before the treatment dry-time can be held.
- Holding the treatment dry-time
A backyard before a Saturday dinner slips when the window is a promise instead of a booking.
- The gate belongs on the job
Crews lose time when access notes live in a text thread.
- After-hours mosquito control calls
Dex still takes the yard size when the office is on another job.
- What Lite includes for mosquito control
The $99 plan is 1 seat, your own phones, and the right to pass any request.
- One company, not a group text
A mosquito control request is offered to the nearest paid company in range.
- The street address after the claim
Companies see the street address after they claim the request.
- What the software does not do
DispatchNode does not perform mosquito control work or replace the person on site.
Mosquito Control
Treatment dry-time is already on the board. The missing line is the yard size.
The first ring has to catch the yard size for that backyard before a Saturday dinner. Dex holds the treatment dry-time and tells the caller a local company will call back.
Mosquito Control hours
Hours are the count times the time per unit once someone is on site.
Take the requests this line already answers
Lite is $99 per month, 1 seat, with your own phones. You can pass any request. The street address shows after you claim it.